FAQ

What types of materials are used in your table legs?

Our table legs are crafted from solid hardwood combined with clear acrylic. This unique blend not only enhances the aesthetic appeal of the legs but also ensures durability and stability in your furniture.

How can I ensure the longevity of my handcrafted table legs?

To maintain the quality of your table legs, it is recommended to avoid exposure to excessive moisture and direct sunlight. Regular cleaning with a soft, dry cloth will help preserve the finish and prevent any potential damage.

What is the typical shipping time for your products?

Shipping times can vary based on your location. Generally, orders are processed within 3-5 business days, with delivery times ranging from 5-10 business days for domestic shipments. International shipping may take longer due to customs processing.

Do you offer tracking information for my order?

Yes, once your order has been dispatched, we provide tracking information via email. This allows you to monitor the status of your shipment and anticipate its arrival.

What should I do if my table legs arrive damaged?

In the event that your table legs arrive damaged, please contact our customer support team within 48 hours of delivery. We will guide you through the return process and ensure that you receive a replacement or refund as necessary.

Can I customize the design of my table legs?

Currently, we offer a range of designs, but customization options are limited. For specific inquiries regarding custom designs, please reach out to our customer support team for further assistance.

What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed through a secure payment gateway to ensure your information is protected.

Do you ship internationally?

Yes, we do offer international shipping. However, please be aware that additional customs fees and tariffs may apply, depending on your country's regulations. It is advisable to check with your local customs office for more information.

What is your return policy?

We accept returns within 30 days of delivery, provided the items are in their original condition. For more details on the return process, please refer to our return policy or contact our customer support team.